99.9% Uptime SLA Guarantee Now in Effect

Monday, February 10, 2025

We are formalizing our commitment to reliability with our official 99.9% Uptime Service Level Agreement (SLA).

What Our SLA Covers

  • 99.9% monthly uptime guarantee on all hosting services
  • Service credits for any downtime exceeding the guaranteed threshold
  • Network availability: Redundant upstream providers ensure continuous connectivity
  • Power availability: 2N redundant power with backup generators

Review the full SLA at our SLA Agreement page.

The Nitro Cloud Team